Offer in compromise
Ask whether a settlement assessment is appropriate. An offer depends on eligibility, financial information and IRS acceptance.
Read about offer in compromise →Tax debt assistance
Tax debt services
A balance due can create uncertainty about payment, account information and the next response. Discuss the tax concern and ask for a clear explanation of the assistance under consideration.
Understand the reason for the next step
Start with the notice or amount that prompted the inquiry. Ask whether the issue needs account clarification, a payment-plan discussion or another relief assessment. The proposed work should identify what information is needed and what you will receive. Clear fees and responsibilities matter before proceeding, while any IRS decision remains subject to its applicable requirements.
What to expect when you call
A useful first conversation should explain the help available and what happens next.
1. Describe the issue
Explain the balance, IRS letter or payment difficulty you want addressed. Mention any date or instruction shown in a notice.
2. Discuss the proposed help
Ask which information is needed, what the work includes and how fees and responsibilities are explained.
3. Understand the next action
Clarify what you should provide, who handles follow-up and which current IRS requirements apply to the process.
Tax relief services and guidance
Explore the subject that best matches your concern, or call if you are unsure where to begin.
Payment plans
Discuss paying an IRS balance over time, the application requirements and what continuing payments would involve.
Read about payment plans →IRS notices
Understand what your IRS notice requests, which tax year it concerns and what response or deadline needs attention.
Read about irs notices →Tax relief options
Compare help for back taxes, payment difficulty and penalty questions, and understand what the proposed assistance covers.
Read about tax relief options →Useful next steps
Eligibility, payment terms and IRS decisions depend on the applicable process and your circumstances. A conversation does not guarantee a particular outcome.